Returns & Exchanges
L’AGENCE offers complimentary returns and exchanges on all domestic orders within 21 days of the original delivery date, provided items are unworn and have all original tags attached. We strive to ensure your shopping experience reflects the sophisticated quality and elegance of our collections.
Initiate Your Return
Visit our online Returns Portal and enter your order number and shipping zip code to select the items you wish to send back.
Select Resolution
Choose between a refund to your original payment method, a size exchange, or a store credit for future purchases.
Print and Pack
Download and print your prepaid shipping label, then securely pack your items in their original packaging to ensure they arrive in pristine condition.
Ship and Track
Drop off your package at any authorized carrier location; you will receive a confirmation email once our warehouse has processed your return and issued your refund.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing